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FAQs

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Piccolo Chapters Coffee is roasted, packed, and shipped from our Melbourne facility, ensuring every batch is fresh and full of flavour. We take pride in crafting our espresso blends locally, so wherever you are, you can enjoy coffee made with care, right from Melbourne to your cup.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.